Anthem Infrastructure Services Engineer Sr -- Atlanta, GA -- PS6169 in Atlanta, Georgia

Infrastructure Services Engineer Sr -- Atlanta, GA -- PS6169


Location: Atlanta, Georgia, United States

Field: Information Technology

Requisition #: PS6169

Post Date: 5 days ago

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

Infrastructure Services Engineer Sr

Position will directly support Anthem’s CMDB and the ITSM Configuration Management process. Associate will perform data and business analysis of systems and networks. Review detailed business and technical requirements in order to recommend process or technical solutions.

Primary duties may include, but are not limited to:

  • Perform data analysis to identify and correct inconsistencies, incomplete or incorrect data

  • Review incoming requests for completeness and correctness prior to fulfillment

  • Coordinate and consult with technical teams for population and maintenance of data

  • Support and assist Configuration Librarian data entry team on process and procedures

  • Create and maintain procedural and training documentation

  • Consult with application, process and operational support teams regarding CMDB data

  • Creates solution designs that address mildly complex solutions to address business needs

  • Develops standard solutions from business requirements and architectural specifications

  • Manages operational processes to maintain compliance for currency and accuracy of critical data

Requires BA/BS in Computer Science or Electrical Engineering or related field; 3 to 6 years related experience; or any combination of education and experience, which would provide an equivalent background. Familiarity with ITIL v3, IT Service Management, and the ServiceNow platform desired.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran.